If you think you have been exposed to COVID-19 or have symptoms, call your primary care doctor. Your doctor may refer you to a COVID-19 test site. There is no cost to members for medically-needed screening, testing, and treatment for Coronavirus
Commonly asked questions – Questions or comments about Health Plan of San Joaquin? Here are some of the most frequently asked questions. If you still can’t find the answer to your question, you can complete the Contact Us form below. We will refer your message to the appropriate person or department within our organization.
Health Plan of San Joaquin has an Enrollment Team dedicated to providing FREE Medi-Cal Application assistance.
If you are interested in becoming a Health Plan of San Joaquin (HPSJ) member, please contact our Enrollment Team at our Toll Free number 1-888-896-PLAN (7526) or 209-942-6328, or fill out and submit the interest form, and you will receive a response by the end of our next business day.
What are the covered benefits?
Please review our Evidence of Coverage located under Member Tools or contact Customer Service at our Toll Free number 1-888-936-PLAN (7526) or 209-942-6320.
Please fill out this form and a representative from Health Plan of San Joaquin will be in touch with you soon. Our callback hours are from 8:00 a.m. - 5:00 p.m.
Advice Nurse Line
HealthReach 24/7 advice nurse line for Health Plan of San Joaquin members.
Self-Help and Customer Service
Schedule an over the phone appointment and get help.
Access your HPSJ information online, open an account now!
Applying for Medi-Cal
Do you need health coverage now? We can help you get started.
Covid-19 Member Information
HPSJ members have access to several benefits to help you through COVID-19. We've highlighted key services and COVID-19-related topics that may be useful to you during this difficult time.
Covid-19 Community Resources
A List of all community resources available in the Stanislaus and San Joaquin County Areas
Contact HPSJ – General Telephone Numbers
Contact us today! Customer Service Representatives are available to assist you Monday – Friday from 8:00 a.m. – 5:00 p.m.
Toll Free 1-888-936-PLAN (7526)
Provider Services 209-942-6340
Hearing Impaired – TTY 711
Automated Eligibility System 209-942-6303
General Fax 209-942-6305
Authorizations Fax 209-942-6302
HPSJ is part of the Two-Plan model and serves as the local initiative in both San Joaquin and Stanislaus Counties.
San Joaquin County
7751 South Manthey Road
French Camp, CA 95231-9802