Commonly asked questions – Questions or comments about Health Plan of San Joaquin? Here are some of the most frequently asked questions. If you still can’t find the answer to your question, you can complete the Contact Us form below. We will refer your message to the appropriate person or department within our organization.
Health Plan of San Joaquin has an Enrollment Team dedicated to providing FREE Medi-Cal Application assistance.
If you are interested in becoming a Health Plan of San Joaquin (HPSJ) member, please contact our Enrollment Team at our Toll Free number 1-888-896-PLAN (7526) or (209) 942-6328, or fill out and submit the interest form, and you will receive a response by the end of our next business day.
What are the covered benefits?
Please review our Evidence of Coverage located under Member Tools or contact Customer Service at our Toll Free number 1-888-936-PLAN (7526) or (209) 942-6320.
Please fill out this form and a representative from Health Plan of San Joaquin will be in touch with you soon. Our callback hours are from 8:00am - 5:00pm.
There has been a lot of talk about the Coronavirus (COVD-19). For this reason, we are not able to help you in person at our office at this time. There are other ways we can help: Create an online account to change your doctor, email the advice nurse and order an ID card. Schedule a call with our Customer Service Team.
Contact HPSJ – General Telephone Numbers
Contact us today! Customer Service Representatives are available to assist you Monday – Friday from 8:00 a.m. – 5:00 p.m.