Member Tools

Member Tools

The Member Tools sections provides links to important PDF files and other HPSJ documents for our members. You will find documents like the notice of Privacy Practices, Medi-Cal EOC Addendum, Medi-Cal Evidence of coverage, the Provider Directory and much more. Please click on the selected PDF document to view or download it on your computer.


Physician & Primary Care Provider Directory

Please click on the Provider Directory to open it in your browser. The Provider Directory lists all of the doctors, clinics and other providers that accept Health Plan of San Joaquin members.


Immunization Schedules

Vaccines for Kids Birth to 6 Years

Vaccines for Kids Birth to 7-18 Years

Vaccines for Adults

Vaccines for Adults by Health Condition

Language Services

We have special language services for Members who speak languages other than English. Interpreter services are available to you at no charge. You do not have to use a relative, friend or children to interpret for you.

We can help you:

  • Make an appointment
  • Talk to the Advice Nurse
  • Talk to your health care provider during your visit

If you want a face-to-face interpreter (foreign language or sign language) for your doctor visit, call Customer Service at least 5 (five) working days before your scheduled appointment to make arrangements.

We can also help you with:

  • Claims
  • Questions
  • Complaints
  • Referrals to community programs

We have Member Service Representatives who speak Spanish and Cambodian. We can also help you in other languages. Our Language Line has 140 languages. You can also ask us to translate any information we send you in Spanish or Cambodian.

For help in another language, call the Customer Service Department at: (209) 942-6320, or 1-888-936-PLAN (7526), toll-free 1-888-312-PLAN (7526) for Spanish Monday – Friday, 8:00 a.m. to 5:00 p.m.

For language services after hours and on the weekends, you can access the Language Line for interpreter services at no charge by calling the Advice Nurse at: 1-800-655-8294 We also have a TTD line for the hearing impaired: (209) 942-6306

Newsletters

Make the most of our connection. We want to stay in touch with you. Our newsletters are here to give you up to date information on your health issues and your plan.


Posted on June 16th, 2015 and last modified on October 12th, 2018.