Member Tools

As an HPSJ member you have access to a variety of tools and resources to help you find the information you need fast an easy. On this page you will find files such as the Privacy Practices, Evidence of Coverage, Provider Directory and much more!

Member Services

Contact HPSJ

Find a list of all HPSJ general telephone numbers here.

Appointments

Do you need to schedule a phone or an in-person appointment? 

Find a Doctor

HPSJ makes finding a doctor easy! Find a doctor now.

Member Material

Request member material about our programs and services.

HPSJ Locations

HPSJ has offices in French Camp and Modesto, California.

Create an Account

Create an Account

Access your HPSJ information online, open an account now!

myHPSJ App

myHPSJ App

Download the new myHPSJ App for your smartphone now!

Medi-Cal Renewal

Medi-Cal Redetermination

How can I renew my Medi-Cal to ensure I don’t lose coverage?

Language Services

Member Tools

All Health Plan of San Joaquin members who speak languages other than English can ask for a help. You have the right to no-cost interpreting, as well as American Sign Language. You do not have to use a friend or children to translate for you.

A translator can help you:

  • Listen to your doctor and tell you what he/she is saying in your language
  • Tell your doctor what you are saying

Need help for get a translator in your language? Call HPSJ’s Customer Service Department at 888.936.7526 TTY/TDD 711.

NOTE: If you want a person who speaks your language to help at your doctor’s visit, call Customer Service at least 5 (five) working days before your scheduled appointment.

We can help you:

  • Make an appointment
  • Talk to the Advice Nurse
  • Talk to your health care provider during your visit

We can also help you with:

  • Claims
  • Questions
  • Complaints
  • Referrals to community programs

Posted on August 18th, 2015 and last modified on December 9th, 2019.

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