Welcome to myHPSJ!

Create a new account

With an account you can order ID cards, change your doctor and more! Sign up for an HPSJ online account today using your computer, tablet or phone!

It will take about 10 minutes to create an account. After that, access your account anytime you need to- day or night!

Need help? Take a look at this video. It gives you step by step help to set up your myHPSJ Member Account. Push the pause button to stop the video on any step.

Before you get started

There are a few things you should have before you get started you will need these to create a new myHPSJ member account. Click here to get started.

HPSJ ID Card icon

HPSJ Member ID  – You will need your 9 digit member ID number. Your HPSJ Member ID is on your ID card and starts with “200”. 

Birth Date icon

Member’s Birth Date
Remember, this is the birth date of the member.

User Profile icon

First and Last Name  – Be sure to have your First and Last Name – it should be the same name you used on your Medi-Cal application.

Contact Information icon

Zip Code
You will need the 5 digit zip code you used when you applied for Medi-Cal.

Phone Number icon

Mobile Phone # – A number so HPSJ can call or text you reminders or other information.

Email Account icon

Email – Your email address is used as a way to verify that you are the person you say you are.

Username icon

Username – Please create a username that is easy to remember! It cannot contain any spaces or special characters.

Password icon

Password – Create a password that only you know. Your password must be at least 8 characters. You must have at least three of the following: a capital letter, a lower case letter, a symbol (example: #, $, @), and a number.

Ready to open an account? Let’s get started


Opening a member portal account is simple.

Posted on October 1st, 2019 and last modified on August 10th, 2022.