code of conduct

Health Plan of San Joaquin is COMMITTED to honest and ethical practices

We are committed to the highest standards of ethics, integrity and professionalism in everything we do. We are also committed to full compliance with all federal and state health care program requirements. These values apply to all our work and dictate how we conduct our business. They are vital to our individual success and the success of the health plan.

Open the Code of Conduct
Code of Conduct and Business Ethics

The Code of Conduct and Business Ethics (The Code) describes the general principles that guide our business activities. It is based on the laws regulations, and other rules that apply to our work and help us comply with all health care program requirements.

It is important that you understand and comply with the Code. This includes reporting to HPSJ any violations of the Code of which you become aware. While the Code may not address every situation that may arise, HPSJ believes that good judgement, honesty and integrity should always guide us in our work. Our Health Commission has approved and adopted this Code to provide us with the expectations about how they want us to conduct business. The following questions may help you evaluate specific situations on conducting appropriate business:

  • Will my action comply with the intent of HPSJ’s Code and other policies?
  • Will I compromise myself or the reputation of HPSJ by this action?
  • Is this action honest in every way?
  • Could this action appear wrong to others, even if it is legal?

Regardless of the specific situation you may face, the best action at all times is to be honest. In addition to the Code, HPSJ has extensive policies and procedures to further clarify parts of the Code to help ensure proper operation of the health plan. You must comply with these policies and procedures.

Posted on November 7th, 2018 and last modified on February 24th, 2020.

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