Welcome, how can we help you today?
Request an interpreter for your next doctor’s appointment.
Request member material about our programs and services
Schedule an over-the-phone or an in-person appointment
Member Services

Customer Service

Welcome to the Health Plan of San Joaquin customer service area, if you are a current member and would like help, then you are in the right place. We can help you schedule an over-the-phone or an in-person appointment, request an interpreter for your next doctor’s appointment and much more. 

Our HPSJ Customer Service Department is available to assist you Monday – Friday from 8 AM to 6 PM. Questions or comments about Health Plan of San Joaquin? Here are some of the most frequently asked questions.

Customer Service

Customer Services
Need a ride to your next appointment?
HealthReach 24/7 nurse and doctor advice line
Download the myHPSJ mobile App

Posted on May 21st, 2018 and last modified on February 12th, 2020.