
Customer Service Redesign Header
Ready to get your flu shot?
Welcome, how can we help you today?
Request an interpreter for your next doctor’s appointment
Fill out a form to recieve our printed materials
Talk to a
Customer Service Representative
Medi-Cal
Toll Free
1-888-936-PLAN (7526)
Hours of Operation
8:00 a.m. to 5:00 p.m.
Mon – Fri
Provider Services
1-209-942-6340
Hearing Impaired
TTY 711
Automated Eligibility System
1-209-942-6303
General Fax
1-209-942-6305
Authorizations Fax
1-209-942-6302
Advantage D-SNP
Toll Free
1-888-361-PLAN (7526)
Hours of Operation
8:00 a.m. to 8:00 p.m.
Mon – Sun October 1 through – 31
Mon – Fri April 1 – September 30
Provider Services
1-209-942-6340
Hearing Impaired
TTY 711
Automated Eligibility System
1-209-942-6303
General Fax
1-209-942-6305
Authorizations Fax
1-209-942-6302
Hours of Operation
8:00 a.m. to 5:00 p.m.
Mon – Fri
Toll Free
1-888-936-PLAN (7526)
Provider Services
1-209-942-6340
Hearing Impaired
TTY 711
Automated Eligibility System
1-209-942-6303
General Fax
1-209-942-6305
Authorizations Fax
1-209-942-6302
Hours of Operation
8:00 a.m. to 8:00 p.m.
Mon – Sun October 1 through – 31
Mon – Fri April 1 – September 30
Toll Free
1-888-361-PLAN (7526)
Provider Services
1-209-942-6340
Hearing Impaired
TTY 711
Automated Eligibility System
1-209-942-6303
General Fax
1-209-942-6305
Authorizations Fax
1-209-942-6302
HealthReach is a free advice nurse line service that allows you to speak with a nurse or doctor from the comfort of your home. This service can be used when your doctor is not in the office or unavailable.
It’s accessible 24 hours a day, 7 days a week. You can call HealthReach to ask questions about your symptoms, get health advice, listen to audio health library topics, and much more!
Need to ask a question? Call HealthReach: 1-800-655-8294
All Health Plan Advantage D-SNP members who speak languages other than English can ask for help. You have the right to no-cost interpreting, as well as American Sign Language. You do not have to use a friend or children to interpret for you.
An interpreter can help you:
Need help getting an interpreter in your language? Call our Customer Service Department at
1-888-361-7526 TTY 711.
NOTE: If you want a person who speaks your language to help at your doctor’s visit, call Customer Service at least 5 (five) working days before your scheduled appointment.
Posted on September 9th, 2025 and last modified on October 1st, 2025.
top