Provider Portal Self-Serve– Doctor Referral Express (DRE)

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Date: August 20, 2021
To: Health Plan of San Joaquin (HPSJ) All Providers, Clinics& Facilities
From: Health Plan of San Joaquin
Subject: Provider Portal Self-Serve– DoctorReferral Express (DRE)
Business: Medi-CalManagedCare

Reminder

To improve your Doctor Referral Express (DRE) experience, HPSJ has implemented a new self-serve automated system to allow users to submit requests for the following assistance:

  1. New request to access the portal
  2. Reactivate an existing account
  3. Password Reset

To use this system, please access the following link: https://www.hpsj.com/providers/
Once the request is received by HPSJ through the automated system, the requester will be notified by email of the request status. The clinic supervisor in the provider office must
approve all requests within fourteen (14) business days, or the request will time-out and be voided.

Please note that all providers and/or clinics and facilities MUST have an existing contract
with HPSJ for access to be granted.

If you have questions or need training on the DRE portal, please contact our Provider
Services Department at 1.888.936.PLAN (7526).

Posted on August 20th, 2021 and last modified on August 20th, 2021.

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