Health Plan of San Joaquin provider Alerts

REMINDER: ACTION REQUIRED: Model of Care (MOC) Training – Complete by 11/30/2025

Date: November 05, 2025 From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) To: Health Plan Network Providers Type: Regulatory Subject: REMINDER: ACTION REQUIRED: Model of Care (MOC) Training – Complete by 11/30/2025 Business: Medi-Cal Managed Care This is a reminder that the due date is approaching for the required Model of Care [...]

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Changes to Medi-Cal Rx – 60-day Countdown

Date: November 05, 2025 From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) To: Health Plan Practitioners, Facilities, and Hospitals Type: Informational/Educational Subject: Changes to Medi-Cal Rx - 60-day Countdown Business: Medi-Cal Managed Care Medi-Cal Rx Pharmacy Benefit Changes for all Medi-Cal Members. Effective January 1, 2026, the following changes will be implemented [...]

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The Department of Healthcare Services Skilled Nursing Facilities Workforce & Quality Improvement Program – File Reconciliation Calendar Year 2024

Date: November 03, 2025 From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) To: Health Plan Skilled Nursing Facilities Type: Regulatory Subject: The Department of Healthcare Services Skilled Nursing Facilities Workforce & Quality Improvement Program – File Reconciliation Calendar Year 2024 Business: Medi-Cal Managed Care Health Plan is providing an update on the [...]

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Medi-Cal Pharmacy (Rx) – DHCS APL 25-013 Medi-Cal Rx Pharmacy Benefits, And Cell and Gene Therapy Coverage

Date: October 29, 2025 From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) To: Health Plan Practitioners, Facilities, and Hospitals Type: Informational/Educational Subject: Medi-Cal Pharmacy (Rx) – DHCS APL 25-013 Medi-Cal Rx Pharmacy Benefits, And Cell and Gene Therapy Coverage Business: Medi-Cal Managed Care REMINDER: In accordance with Governor Gavin Newsome’s Executive Order [...]

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Provider Satisfaction Survey is Here

Date: October 29, 2025 From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) To: Health Plan Contracted Provider Network Type: Regulatory Subject: Provider Satisfaction Survey is Here Business: Medi-Cal Managed Care Health Plan conducts an annual Provider Satisfaction Survey for its contracted providers to capture their rate of satisfaction with our plan. Information [...]

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REMINDER: Initial Health Appointments

Date: October 29, 2025 From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) To: Health Plan Contracted Providers and Facilities Type: Regulatory Subject: REMINDER: Initial Health Appointments Business: Medi-Cal Managed Care REMINDER: Initial Health Appointments (IHA) Health Plan members must be seen for an Initial Health Appointment (IHA) with their Primary Care Physician [...]

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Lead Screening in Children (LSC) HEDIS Measure

Date: October 28, 2025 From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) To: Health Plan PCP's, FQHC's, Pediatricians, Laboratories Type: Informational/Educational Subject: Lead Screening in Children (LSC) HEDIS Measure Business: Medi-Cal Managed Care Healthcare Effectiveness Data and Information Set (HEDIS) Lead Screening in Children (LSC) The Department of Health Services APL 20-016: [...]

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Reminder: Valid Authorization Required on Claims

Date: October 28, 2025 From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) To: Health Plan Providers, Facilities and Hospitals Type: Informational Subject: Reminder: Valid Authorization Required on Claims Business: Medi-Cal Managed Care Health Plan would like to remind providers about including the authorization number on the claim when prior authorization is required [...]

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DRE Remittance Advice Tool Offline

Date: October 28, 2025 From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) To: Health Plan Providers Type: Informational Subject: DRE Remittance Advice Tool Offline Business: Medi-Cal Managed Care Due to recent system updates, Health Plan is conducting backend maintenance on the Remittance Advice (RA) Tool in the provider portal, Doctors Referral Express [...]

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Justice-Involved (JI) Reentry Initiative: Billing Clarification for CHW Services

Date: October 22, 2025 From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) To: Health Plan All Providers Type: Informational/Educational Subject: Justice-Involved (JI) Reentry Initiative: Billing Clarification for CHW Services Business: Medi-Cal Managed Care This is an informational item provided by the Department of Health Care Services General Medicine Bulletin, issued September 2025. [...]

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