County Resources for Winter Weather Conditions

Date: January 10, 2023 To: HPSJ Contracted Providers and Facilities From: Health Plan of San Joaquin (HPSJ) Type: Informational Subject: County Resources for Winter Weather Conditions Business: Medi-Cal Managed Care California is bracing for a series of storms that are predicted to result in severe weather, with potentially damaging winds, heavy rain, and flooding. The [...]

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Upcoming HHS-OIG Survey to Primary Care Clinicians

Date: January 10, 2023 To: HPSJ Primary Care Providers From: Health Plan of San Joaquin (HPSJ) Type: Informational Subject: Upcoming HHS-OIG Survey to Primary Care Clinicians Business: Medi-Cal Managed Care The Department of Health Care Services (DHCS) has informed HPSJ of a Medi-Cal survey on a rolling basis beginning January 9, 2023. The Office of [...]

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Skilled Nursing Facilities: Long Term Care Carve-In FAQs

Date: December 23, 2022 To: HPSJ Contracted Providers and Facilities From: Health Plan of San Joaquin (HPSJ) Type: Regulatory/Informational Subject: Skilled Nursing Facilities: Long Term Care Carve-In FAQs Business: Medi-Cal Managed Care Effective January 1, 2023, Health Plan of San Joaquin (HPSJ) is responsible for the Long Term Care (LTC) benefit. HPSJ will authorize and [...]

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Long Term Care Skilled Nursing Facility Authorizations FAQ (coincides with provider alert posted 12/23/22)

Long Term Care benefits for HPSJ Members (effective 1/1/23) Skilled Nursing Facility Authorizations FAQ Will Skilled Nursing Facilities (SNF) need a new authorization for LTC members residing in their facilities if there is already an approved Treatment Authorization Request (TAR) on file from Department of Health Care Services?Yes, all patients in a SNF who transition [...]

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Reminder – Prior Authorization/Treatment Authorization Fields

Date: December 9, 2022 To: HPSJ Contracted Providers and Facilities From: Health Plan of San Joaquin (HPSJ) Type: Regulatory/Informational Subject: Reminder – Prior Authorization/Treatment Authorization Fields Business: Medi-Cal Managed Care The Health Plan of San Joaquin (HPSJ) Claims Provider Disputes Resolution team has identified an increase of requests related to Appeals of Medical Necessity/Utilization Management [...]

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Immunizations for Adolescents (IMA) Reminder

Date: December 2, 2022 To: HPSJ Contracted Primary Care Providers and Pediatrics From: Health Plan of San Joaquin (HPSJ) Type: Informational/Reminder Subject: Provider Alert Website Correction regarding - Immunizations for Adolescent (IMA) Reminder Business: Medi-Cal Healthcare Effectiveness Data and Information Set (HEDIS) Measure for 2022 The following is a reminder regarding the Immunizations for Adolescents (IMA) [...]

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Hedis Preseason Reminder for Measurement Year 2022

Date: December 1, 2022 To: HPSJ Contracted Providers and Facilities From: Health Plan of San Joaquin (HPSJ) Type: Informational/Educational Subject: HEDIS Preseason Reminder for Measurement Year 2022 Business: Medi-Cal Managed Care REMINDER Healthcare Effectiveness Data and Information Set (HEDIS) Medical Record Review (MRR) season is coming. Medical Record Collection for HEDIS Hybrid measures begins February [...]

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Medi-Cal Pharmacy (Rx) Update – Rejection Code 816

Date: December 1, 2022 To: Health Plan of San Joaquin (HPSJ) Practitioners and Facilities From: Health Plan of San Joaquin (HPSJ) Type: Informational/Educational Subject: Medi-Cal Pharmacy (Rx) Update – REJECTION CODE 816 Business: Medi-Cal Outpatient pharmacy benefits were transitioned to Medi-Cal Rx on 1-1-2022. Due to the benefit transitioning, some medications are paid for by [...]

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Provider Manual Update 45 Day Notice

Date: November 23, 2022 To: HPSJ Contracted Providers and Facilities From: Health Plan of San Joaquin (HPSJ) Subject: Provider Manual Update 45 Day Notice Business: Medi-Cal Managed Care The following information serves as an official 45-business day notice regarding updates to the Provider Manual. Health Plan of San Joaquin (HPSJ) has updated the Provider Manual [...]

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2023 Enhanced Care Management & Community Supports

Date: November 21, 2022 To: HPSJ Primary Care Providers, Specialists, Hospitals and Facilities From: Health Plan of San Joaquin (HPSJ) Subject: 2023 Enhanced Care Management & Community Supports Business: Medi-Cal Managed Care Enhanced Care Management (ECM) and Community Supports (CS) are available for Medi-Cal members in San Joaquin County and Stanislaus County. Starting in 2023, [...]

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