Action Required regarding change in payments system
| Date: | June 7, 2021 |
| To: | Health Plan of San Joaquin (HPSJ) Physicians, Providers, and Pharmacies |
| From: | Health Plan of San Joaquin |
| Subject: | Action Required regarding change in payments system |
| Business: | MEDI-CAL |
HPSJ will soon be transitioning to a new payment solution. This change brings many
advantages, but we need your help to ensure a smooth transition.
Some of the benefits include:
- View or download payment information in PDF or Excel format
- Easily change how you get paid, for example via EFT (direct bank deposit).
- 10 years of secure online storage of Remittance Advice and payment information.
We need the email address of the person at your practice that is authorized to make decisions about claims, payments and bank account information. As soon as possible, please provide this information at www.hpsj.com/paycontact
If you have questions, please see our payments website for more information at
www.hpsj.com/pay or call the HPSJ Provider Services Team at 209.942.6320.