Provider Training Due 12/31/26: Excellent Health Outcomes for All (EHOA)
| Date: | October 21, 2026 |
| From: | Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) |
| To: | Health Plan All Providers |
| Type: | Regulatory |
| Subject: | Provider Training Due 12/31/26: Excellent Health Outcomes for All (EHOA) |
| Business: | Medi-Cal Managed Care/Medicare Advantage D-SNP |
Providers and member-facing provider staff that have not yet completed Health Plan’s Excellent Health Outcomes for All training (formerly Diversity, Equity, and Inclusion training) as required by DHCS APL 24-016)
https://www.dhcs.ca.gov/wp-content/uploads/2025/10/APL24-016.pdf and as originally requested in 2025 prior to deadline extension to 2026, are required to attest to ONE of the following by 12/31/26:
- All providers and member-facing staff have completed the EHOA (formerly DEI) training provided by Health Plan. (Use Training Option 1 box on attestation form)
- All providers and member-facing staff have completed another health plan’s EHOA equivalent training. (Use Training Option 2 on attestation form, and name the other health plan in the space provided)
- Health Plan’s training curriculum has been evaluated by the provider or provider entity’s training lead, and any training gaps in the provider entity’s training have been pulled from Health Plan’s PDF copy of Health Plan’s EHOA training, and this supplemental training information has been distributed to and reviewed by all providers and member-facing staff. This must include Module 4 – Understanding Member Demographics, at a minimum. (Contact Provider Services for a copy of Health Plan’s curriculum, or download the PDF copy of the training from the training webpage. Use Training Option 2 on the attestation form to attest, and state “Internal Training – Supplemented by Health Plan Modules [Module #s]” in the blank provided, and indicate in the bracketed section which Health Plan modules were given to providers and staff) The EHOA training, PDF copy, and attestation form (online and downloadable) are available at https://www.hpsj.com/excellent-health-outcomes-for-all-training/. Health Plan can also provide PDF copies of individual training modules if providers do not have the ability to edit PDF.
If you have any further questions, please contact your Provider Services Representative, or call our Customer Service Department at 1-888-936-PLAN (7526). You may also visit https://www.hpsj.com/alerts/ for online access to the documents shared. The most recent information about Health Plan and our services is always available on our website www.hpsj-mvhp.org
