Provider Appointment Availability Survey (PAAS)
| Date: | September 05, 2018 |
| To: | Health Plan of San Joaquin (HPSJ) Providers and Practitioners |
| From: | Health Plan of San Joaquin: Provider Services |
| Subject: | Provider Appointment Availability Survey (PAAS) |
| Business: | Medi-Cal |
Starting Today
HPSJ is required to perform an annual Provider Appointment Availability Survey (PAAS), as mandated by the California Department of Managed HealthCare (DMHC).
The success of this survey depends on your input.
This short survey
- Your office or clinic may soon be contacted by one of our Provider Services Representatives.
- They may be in touch either by phone or in a face-to-face visit at your location.
- You may be asked five simple questions about timely access.
Thank you!
HPSJ would like to thank you in advance for taking a few moments to answer these five questions. Again, your assistance will help us ensure a successful survey. As always, if you have any questions, please contact our Customer Services Department at 209-942-6320. Our HPSJ network providers are valued partners in delivering care to our members. Thank you!