NEW – Provider Billing and Resource Guide
| Date: | June 16, 2021 |
| To: | Health Plan of San Joaquin (HPSJ) All Contracted Providers & Facilities |
| From: | Health Plan of San Joaquin |
| Subject: | NEW – Provider Billing and Resource Guide |
| Business: | Medi-Cal Managed Care |
HPSJ is excited to announce our new Provider Billing and Resource Guide!
The Provider Billing and Resource Guide provides
information to help the billing staff of our community’s
physicians, hospitals, and other healthcare practitioners.
With this NEW Provider Billing and Resource Guide:
- Comprehend HPSJ’s policies and programs
- View comprehensive Other Health Coverage (OHC)
and Coordination of Benefits (COB) information - Bill in a timely fashion
- Receive accurate payments for covered services
- Properly dispute a claim
The guide is intended to:
- Present useful information and guidance to Providers
- Strengthen the current directives that apply to Providers
- Help Providers understand our processes and procedures
We will update information periodically and as needed. Providers will be notified when an
updated version becomes effective and the online version is available. The content of the
manual is subject to change without notice. We post updates through our Provider Alerts,
which can supersede information in this guide.
Providers can find our NEW Provider Billing and Resource Guide at
https://www.hpsj.com/provider-billing-and-resource-guide/.
If you have questions, please contact your Provider Services Representative, or call our
Customer Service Department at 209-942-6320