Mandatory Annual Trainings – Complete by 11/30/2023

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Date: October 24, 2023
To: Health Plan of San Joaquin (HPSJ) Provider Network
Type: Regulatory
Subject: Mandatory Annual Trainings – Complete by 11/30/2023
Business: Medi-Cal Managed Care

ACTION REQUIRED
Please complete ALL THREE trainings by November 30, 2023

Annual training is mandated by California’s Department of Health Care Services (DHCS) and the federal Centers for Medicare and Medicaid Services (CMS) to ensure providers and delegated entities are meeting the unique and diverse needs of all members.

In compliance with state and federal regulations, HPSJ has established the following mandatory trainings:

  1. Cultural Competency Training and Sensitivity Training.
    2. Anti-Fraud. Waste and Abuse
    3. The Health Insurance Portability and Accountability Act of 1996 (HIPAA)

HPSJ’s network providers and their staff are required to complete the mandatory annual trainings and attest to having completed the trainings. All 2023 trainings should be completed and attested to by 11/30/2023.

The trainings and attestation are available on HPSJ’s website at: https://www.hpsj.com/provider-trainings/

Additional training will be required in 2024. These trainings will include the following:

Coming Soon in 2024:

  1. Equity, Diversity and Inclusion (EDI) Training
  2. Early Periodic Screening and Diagnostic Treatments (EPSDT)- Medi-Cal for Kids and Teens Training

Virtual Look and LearnIf you have any further questions, please contact your Provider Services Representative, or call our Customer Service Department at 1-888-936-PLAN (7526). You may also visit https://www.hpsj.com/alerts/ for online access to the documents shared. The most recent information about Health Plan of San Joaquin and our services is always available on our website https://www.hpsj.com/

Posted on October 24th, 2023

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