HPSJ 2014 Holiday Service Hours

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December 24, 2014

Provider Alert
To: Health Plan of San Joaquin (HPSJ) Physicians, Providers, and Pharmacies
From: Provider Relations Department
Subject: Holiday Service Hours
Products: All

Health Plan of San Joaquin and San Joaquin Health Administrators will be closed as follows:

  • Wednesday, December 24, 2014  Closed 3:00pm – 5:00pm
  • Thursday, December 25, 2014  Closed
  • Thursday, January 1, 2015   Closed

During the holiday schedule, the following resources are available:

  • To check patient eligibility and PCP assignment
    • Doctors Referral Express (DRE) hpsj4.wpengine.com
    • Interactive Voice Response (IVR) 209-942-6303
    • HealthReach, 24-Hour Advice Nurse 1-800-655-829
  • To check claims status, and submit or view authorizations.
    • Doctors Referral Express (DRE)

If you currently do not have access to DRE or have questions, please call the Provider Services Department at (209) 942-6340.

Posted on December 24th, 2014 and last modified on July 27th, 2015.