Cultural Competency Training

Health Plan of San Joaquin is launching our annual required Cultural Competency Training and Attestation collection from 09/01/2020-11/2/2020.

Under legal requirements, Title 22, California Code of Regulations (CCR) Sections, 53876(a)(4), 53876(c), 53851(b)(2), 53851(e), 53853(d), 53910.5(a)(2); Title 28, CCR, Section 1300.67.04(c)(1)(A) through (B); and Title 42, Code of Federal Regulations (CFR), Sections 438.206(c)(2), 438.330(b)(4), 438.242(b)(2). This training is mandated by DHCS and the Federal CMS to ensure the ability of providers and organizations to effectively deliver health care services that meet the social, cultural, and linguistic needs of patients. If you have any questions or concerns, please contact HPSJ Provider Services at (209) 942-6320.

Mandatory Training Videos

Instructions: Please watch the full video before filling out the form below. If you need additional reading time, you can pause and play the video at any time. You can also download a copy of this presentation and print it at your office. 

Please select a video to watch from the following two choices:

Annual Network Provider Cultural Competency Training - Video
Disability Sensitivity Training - Video

Optional Training

1. GLMA Health Professionals Advancing LGBT Equality

Course name: Quality Healthcare for Lesbian, Gay, Bisexual & Transgender People. This cultural competence webinar series explores health concerns and healthcare of LGBT people and is open to anyone.  The webinars are FREE.

2. U.S. Department of Health & Human Services

Course name: A Physicians Practical Guide to Culturally Competent Care. Provides FREE CME/CE credit. Think Cultural Health (TCH) provides the first step to improve the quality of health care services given to diverse populations.

3. Industry Collaboration Effort (ICE)

Course Name: Cultural Competency and Patient Engagement.

Toolkit name: Better Communication, Better Care: Provider Tools to Care for Diverse Populations. Click here to open the toolkit.

Annual Network Provider Cultural Competency Training
Acknowledgement & Attestation

Please fill out the form

Instructions: After watching the video above, please sign the form attesting to have received the annually required Network Provider Cultural Competency Training and resources for the Medi-Cal/Medicaid program. * Please fill out all required fields

You can also download a PDF form to download and fill out. If you choose to send the attestation this way, please email it to

One Attestation per contracted provider please

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Posted on September 5th, 2017 and last modified on September 4th, 2020.