Cultural Competency and Sensitivity Training

Under legal requirements, Title 22, California Code of Regulations (CCR) Sections, 53876(a)(4), 53876(c), 53851(b)(2), 53851(e), 53853(d), 53910.5(a)(2); Title 28, CCR, Section 1300.67.04(c)(1)(A) through (B); and Title 42, Code of Federal Regulations (CFR), Sections 438.206(c)(2), 438.330(b)(4), 438.242(b)(2). This training is mandated by DHCS and the Federal CMS to ensure the ability of providers and organizations to effectively deliver health care services that meet the social, cultural, and linguistic needs of patients. If you have any questions or concerns, please contact HPSJ Provider Services at (209) 942-6320.

Mandatory Training Slides

You are required to review both presentations.

Health Plan of San Joaquin
Cultural Competency Training

Senior and Persons with Disabilities (SPD)
Awareness and Sensitivity Training

Annual Network Provider Cultural Competency & Sensitivity
Training Acknowledgement & Attestation

Please fill out the form

Instructions: After watching the video above, please sign the form attesting to have received the annually required Network Provider Cultural Competency Training and resources for the Medi-Cal/Medicaid program. * Please fill out all required fields

You can also download a PDF form to download and fill out. If you choose to send the attestation this way, please email it to providernetworks.verification@hpsj.com

An Authorized Person can complete the training attestation on behalf of your practice for each provider

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Annual Network Provider Cultural Competency And Sensitivity
Training Acknowledgement & Attestation

Health Plan of San Joaquin, as a licensed health care services plan, is mandated by California’s Department of Health Care Services (DHCS) and the Federal Centers for Medicare and Medicaid Services (CMS) to ensure providers and delegated entities are meeting the unique and diverse needs of all members. As part of the federal requirements, Cultural Competency training and Sensitivity will be noted in the Provider Directory.


Under legal requirements, Title 22, California Code of Regulations (CCR) Sections, 53876(a)(4), 53876(c), 53851(b)(2), 53851(e), 53853(d), 53910.5(a)(2); Title 28, CCR, Section 1300.67.04(c)(1)(A) through (B); and Title 42, Code of Federal Regulations (CFR), Sections 438.206(c)(2), 438.330(b)(4), 438.242(b)(2) Health Plan of San Joaquin is required to provide annual Cultural Competency training to our participating provider network and delegated entities. Providers and their employees are required to either complete Cultural Competency training offered on the HPSJ website or complete another, acceptable Cultural Competency training and provide proof of training. Proof can be a certificate of completion, training program outline, or web link to the training. After choosing one of the training options, providers must attest for themselves and their employees who completed the training by completing the attestation below.


An Authorized Person can complete the training attestation on behalf of your practice for each provider and staff

Training Option 1:

Training Option 2:

I

attest to having received the annually required Network Provider Cultural Competency Training

Provider/Authorized Signature

I agree to the terms and conditions
(Sign Here)
Clear Signature

Please send this completed form to HPSJ at providernetworks.verification@hpsj.com and fax 209-933 3700

 This training is required for all providers and their staff. Please list all providers and staff who also completed the training


Provider & Employee Name (First and Last)
Provider Individual NPI#
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Posted on September 5th, 2017 and last modified on June 15th, 2023.

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