Cultural Competency and Sensitivity Training

Health Plan of San Joaquin is launching our annual required Cultural Competency and Sensitivity Training and Attestation collection from 09/01/2021-11/2/2021.

Under legal requirements, Title 22, California Code of Regulations (CCR) Sections, 53876(a)(4), 53876(c), 53851(b)(2), 53851(e), 53853(d), 53910.5(a)(2); Title 28, CCR, Section 1300.67.04(c)(1)(A) through (B); and Title 42, Code of Federal Regulations (CFR), Sections 438.206(c)(2), 438.330(b)(4), 438.242(b)(2). This training is mandated by DHCS and the Federal CMS to ensure the ability of providers and organizations to effectively deliver health care services that meet the social, cultural, and linguistic needs of patients. If you have any questions or concerns, please contact HPSJ Provider Services at (209) 942-6320.

Mandatory Training Slides

You are required to review both presentations.

Health Plan of San Joaquin
Cultural Competency Training

Senior and Persons with Disabilities (SPD)
Awareness and Sensitivity Training

1. GLMA Health Professionals Advancing LGBT Equality

Course name: Quality Healthcare for Lesbian, Gay, Bisexual & Transgender People. This cultural competence webinar series explores health concerns and healthcare of LGBT people and is open to anyone.  The webinars are FREE.

2. U.S. Department of Health & Human Services

Course name: A Physicians Practical Guide to Culturally Competent Care. Provides FREE CME/CE credit. Think Cultural Health (TCH) provides the first step to improve the quality of health care services given to diverse populations.

3. Industry Collaboration Effort (ICE)

Course Name: Cultural Competency and Patient Engagement.

Toolkit name: Better Communication, Better Care: Provider Tools to Care for Diverse Populations. Click here to open the toolkit.

Annual Network Provider Cultural Competency Training
Acknowledgement & Attestation

Please fill out the form

Instructions: After watching the video above, please sign the form attesting to have received the annually required Network Provider Cultural Competency Training and resources for the Medi-Cal/Medicaid program. * Please fill out all required fields

You can also download a PDF form to download and fill out. If you choose to send the attestation this way, please email it to providernetworks.verification@hpsj.com

An Authorized Person can complete the training attestation on behalf of your practice for each provider

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1

Annual Network Provider Cultural Competency And Sensitivity
Training Acknowledgement & Attestation

Health Plan of San Joaquin, as a licensed health care services plan this training is mandated by California’s Department of Health Care Services (DHCS) and the Federal Centers for Medicare and Medicaid Services (CMS) to ensure providers and delegated entities are meeting the unique and diverse needs of all members. As part of new federal requirements, Cultural Competency training and Sensitivity will be noted in the Provider Directory.

Under legal requirements, Title 22, California Code of Regulations (CCR) Sections, 53876(a)(4), 53876(c), 53851(b)(2), 53851(e), 53853(d), 53910.5(a)(2); Title 28, CCR, Section 1300.67.04(c)(1)(A) through (B); and Title 42, Code of Federal Regulations (CFR), Sections 438.206(c)(2), 438.330(b)(4), 438.242(b)(2) Health Plan of San Joaquin is required to provide annual Cultural Competency training to our participating provider network and delegated entities. Providers are required to either complete the training and quiz offered on the HPSJ website or another health plan and send HPSJ a signed attestation.

An Authorized Person can complete the training attestation on behalf of your practice
for each provider listed on page 2.


Please select the training option you have completed


,attest to having received the annually required Network Provider Cultural Competency and Sensitivity Training.

Note: Please make sure you write a visible signature using your mouse or finger in the signature area. 

Provider/Authorized Signature
(Please Sign Here)
Clear Signature

Please list all providers name & individual NPI# below”

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Posted on September 5th, 2017 and last modified on August 13th, 2021.

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