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Your health comes first

Please use this page to get help from HPSJ for all of your Customer Service, online, and health needs.

If you think you have been exposed to COVID-19 or have symptoms, call your primary care doctor. Your doctor may refer you to a COVID-19 test site. There is no cost to members for medically-needed screening, testing, and treatment for Coronavirus.

healthReachAdvice Nurse Line
HealthReach 24/7 advice nurse line for Health Plan of San Joaquin members.

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healthReachSelf-help and Customer Service
Schedule an over the phone appointment and get help.

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healthReachContact HPSJ
Find a list of all HPSJ telephone numbers and a list of FAQ’s questions.

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healthReachOnline Access
Access your HPSJ information online, open an account now!

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healthReachMental Health
Are you experiencing problems with thoughts, mood and behavior?

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healthReachApplying for Medi-Cal
Do you need health coverage now? We can help you get started.

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Contact us today! Customer Service Representatives are available to assist you Monday – Friday from 8:00 a.m. – 5:00 p.m.

Covid-19 Information

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Community Resources

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Quick Links

Posted on March 24th, 2020 and last modified on February 5th, 2025.

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