CA Bridge Connect Launch – New Statewide Call/Text Hotline for Same-Day MAT and SUD Support
| Date: | August 05, 2026 |
| From: | Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) |
| To: | Health Plan All Practitioners and Behavioral Health Providers |
| Type: | Informational/Educational |
| Subject: | CA Bridge Connect Launch – New Statewide Call/Text Hotline for Same-Day MAT and SUD Support |
| Business: | Medi-Cal Managed Care/Medicare Advantage D-SNP |
Key Update:
CA Bridge Connect has launched a statewide call/text hotline offering same-day access to Medication for Addiction Treatment (MAT) and other Substance Use Disorder (SUD) resources.
- Provides real-time referrals to emergency departments, clinics, community providers, telehealth services, and Behavioral Health Navigators
- Developed in partnership with the Department of Health Care Services (DHCS), 988 call centers, and the Addiction Treatment Locator platform
Overview:
CA Bridge Connect is a new statewide hotline that connects individuals and families to immediate MAT and SUD support. Callers are linked to a Behavioral Health Navigator who provides confidential assistance and referrals to local treatment options. This initiative supports California’s efforts to expand timely, evidence-based care and improve coordination across behavioral health services.
A virtual kick-off event was held on July 28, 2026. The recording is available at:
https://www.youtube.com/@bridgetotreatment/videos
All healthcare professionals, community-based organizations, social service providers, and other stakeholders are encouraged to review the session to learn more about the hotline and referral processes.
Recommended Provider Actions:
Share the CA Bridge Connect resources with staff who support care coordination for members with MAT or SUD needs. Early referral can help prevent crises and improve access to evidence-based treatment.
For additional information, please visit:
- CA Bridge: https://bridgetotreatment.org/
- CA Bridge Connect: https://cabridgeconnect.org/
- CA Bridge Connect One-Page Flyer – Detailed Overview for Stakeholders: https://cabridgeconnect.org/wp-content/uploads/One-Pager-for-Stakeholders.pdf
- CA Bridge Connect Standard Flyer for Stakeholders
If you have any further questions, please contact your Provider Services Representative, or call our Customer Service Department at 1-888-936-PLAN (7526). You may also visit https://www.hpsj.com/alerts/ for online access to the documents shared. The most recent information about Health Plan and our services is always available on our website www.hpsj-mvhp.org
