Annual Timely Access Report – Measurement Year 2022

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Date: April 17, 2024
From: Health Plan
To: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) Providers
Type: Informational
Subject: Annual Timely Access Report – Measurement Year 2022
Business: Medi-Cal Managed Care

The Department of Managed Health Care (DMHC) published the Annual Timely Access Report results for Measurement Year (MY) 2022. The report summarizes provider appointment availability data that health plans submit to the DMHC annually.

We are proud to share that Health Plan is at the top of the charts in meeting timely access standards in California! Thank you for your continued support and work in ensuring our Health Plan members have timely access to care.

Overview of Findings:

  • Health Plan was one of two health plans to score the highest for both urgent and non-urgent appointments combined.
  • For non-urgent appointments, Health Plan scored the highest.
  • For urgent appointments, Health Plan was second runner up.

You can view the full report at:

If you have any further questions, please contact your Provider Services Representative, or call our Customer Service Department at 1-888-936-PLAN (7526). You may also visit for online access to the documents shared. The most recent information about Health Plan and our services is always available on our website WWW.HPSJ-MVHP.ORG

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Posted on April 17th, 2024