Advance Notice of Possible Site Reviews – 2022 DHCS Audit

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Date: September 8, 2022
To: Health Plan of San Joaquin (HPSJ) Primary Care Providers and Specialists
From: HPSJ Compliance Department
Subject: Advance Notice of Possible Site Reviews – 2022 DHCS Audit
Business: Medi-Cal


The California Department of Health Care Services (DHCS) has scheduled a routine annual medical audit of Health Plan of San Joaquin (HPSJ). The medical audit will consist of an evaluation of the Plan’s compliance with its contract and regulations.

Auditors will be virtually on-site at HPSJ from October 10, 2022 – October 21, 2022. As a courtesy, we want to let you know that you may be contacted by DHCS for a virtual site visit.

Helpful information:

  • The audit will involve virtual onsite visits and medical records review by DHCS.
  • DHCS auditors will conduct interviews with some of our HPSJ providers at their practice locations.
  • Providers selected by DHCS for a site visit will be contacted directly by a DHCS Nurse Evaluator to schedule the on-site visit.

You may contact our Customer Service Department with any questions or concerns, Monday through Friday, 8:00 am to 5:00 pm, at 1-888-936-PLAN (7526), TDD/TYY 711. Thank you for your continued support of Health Plan of San Joaquin. You may also visit for online access to this document and additional provider alerts previously shared. The most recent information about Health Plan of San Joaquin and our services is always available on our website

If you have questions, please contact the Provider Services team at 1.888.936.PLAN (7526).

Posted on September 8th, 2022 and last modified on September 8th, 2022.