ACTION REQUIRED: Model Of Care (MOC) Training – Complete by 11/30/2025


Date: October 8, 2025
From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) Advantage D-SNP
To: Health Plan Advantage D-SNP (HMO) Network Providers
Type: Regulatory
Subject: ACTION REQUIRED: Model Of Care (MOC) Training – Complete by 11/30/2025
Business: Medicare Dual Special Needs Plan (D-SNP)

As we prepare to go-live with Advantage D-SNP as a licensed plan for Centers for Medicare & Medicaid Services (CMS) effective January 1, 2026,

network providers are required to complete Model of Care training by November 30, 2025.

This requirement applies to all network providers who:

  • Provide healthcare services to Dual Eligible Special Needs Plan (D-SNP) members, or
  • Administer D-SNP healthcare benefits

Complete the MOC training available on our website: https://www.hpsj.com/provider-trainings/

If you have completed this training with another health plan, you must attest to completing the training through another source and provide proof of training. Proof can be a certificate of completion, training program outline, or web link to the training.

Instructions: After reviewing the presentation, please complete the Annual Network Provider Model of Care Training Acknowledgement & Attestation acknowledging you have completed the training.* Please fill out all required fields. One attestation form may be completed for multiple providers within one practice/clinic by listing each provider and National Provider Identifier (NPI).

You can also download a PDF form to download and fill out. If you choose to send the attestation this way, please email it to providernetworks.verification@hpsj.com.


If you have any further questions, please contact your Provider Services Representative, or call our Customer Service Department at 1-888-936-PLAN (7526). You may also visit https://www.hpsj.com/alerts/ for online access to the documents shared. The most recent information about Health Plan and our services is always available on our website www.hpsj-mvhp.org

Virtual Look and Learn

Posted on October 8th, 2025

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