IMPORTANT REMINDER! PLEASE READ: Paper Claims Submission


Date: May 13, 2026
From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”)
To: Health Plan All Providers and Facilities
Type: Informational/Educational
Subject: IMPORTANT REMINDER! PLEASE READ: Paper Claims Submission
Business: Medi-Cal Managed Care/Medicare Dual Special Needs Program (D-SNP)

This is a reminder that all paper claims, initial and corrected claim(s) submissions, should be mailed to the address below. Please do not submit paper claims anywhere else but here.

Health Plan of San Joaquin (HPSJ)/Health Plan Advantage D-SNP
Paper Processing Facility
P.O. Box 211395
Eagan, MN 55121-2195

All claims should be submitted electronically, unless required documentation is needed to process the claim. Providers must contact the clearinghouse vendor of choice to set up electronic claim submission. If Health Plan does not already have the clearing house set up as a trading partner, it will be set up once we are contacted by the clearing house.

Find our EDI vendor information through one of the following:

  • Smart Data Solutions-SDS: Payer ID 68035
  • Waystar: Payer ID 68035
  • Office Ally: Payer ID HPSJ1

If you have any further questions, please contact your Provider Services Representative, or call our Customer Service Department at 1-888-936-PLAN (7526). You may also visit https://www.hpsj.com/alerts/ for online access to the documents shared. The most recent information about Health Plan and our services is always available on our website www.hpsj-mvhp.org

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