​Communication Matters – Exchange of Information between Hospitals and PCPs Post-discharge

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Date: April 17, 2020
To: HPSJ Contracted Hospitals
From: HPSJ Utilization Management Department
Subject: C​ommunication Matters – Exchange of Information between Hospitals and PCPs Post-discharge
Business: Medi-Cal

Joint Commission standards require that the following information be shared with the PCPs at the time of the discharge:

  • Reason(s) for hospitalization
  • Significant findings/events during the inpatient stay
  • Procedures performed and care, treatment, and services provided
  • Patient’s condition at the time of discharge
  • Information/education provided to the patient and their caregiver


  • Ensure that hospital records indicate updated PCP contact information.
  • Implement effective mechanisms to deliver documented discharge summaries to the correct PCPs in a timely manner.
  • Ensure that PCPs will have access to this patient discharge information prior to the patient’s 14-day follow up visit.
  • Educate patients on the importance of sharing their medical information with their PCPs and encourage them to complete a “release of information” form.

If you have questions about factors that limit your ability to share information, please call
HPSJ at 209-942-6320 so we can help.

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Posted on April 17th, 2020