REMINDER: Coordination of Care Between Hospice Agencies and Primary Care Physicians (PCPs)

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Date: December 14, 2017
To: Health Plan of San Joaquin (HPSJ) Hospital Providers
From: HPSJ Medical Management Department
Subject: REMINDER: Coordination of Care Between Hospice Agencies
and Primary Care Physicians (PCPs)
Business: Medi-Cal

Hospice Partners:
This is a reminder to our contracted Hospice Agencies of the importance of the coordination of care between hospitals and the patient’s Primary Care Physician (PCP).

HPSJ is committed to ensuring that patient care is communicated between practitioners and across medical settings, and is timely and complete. As a patient’s condition or care changes during the course of an acute or chronic illness, it is vitally important that updated clinical information is provided to the patient’s PCP for the patient’s well-being and safety (for example, medication changes) by forwarding care plan updates.

HPSJ’s Customer Service department can be reached at 888-936-PLAN (7526), or TTY/TDD 711, should a patient not be able to identify his/her PCP, or they do not have their ID card available.

If you have questions, please contact our Provider Services Department at 209-942-6340.

Thank you.

Posted on December 14th, 2017 and last modified on September 9th, 2022.

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