Provider Satisfaction Survey Arriving In April
| Date: | March 23, 2017 |
| To: | Health Plan of San Joaquin (HPSJ) Providers and Practitioners |
| From: | Medical Management Department – Health Plan of San Joaquin |
| Subject: | Provider Satisfaction Survey Arriving In April |
| Business: | Medi-Cal, MCAP (Medi-Cal Access Program, previously known as AIM) |
HPSJ values our providers and appreciates your partnership and participation in our network.
In April, you will receive our Provider Satisfaction Survey. Your input is important. We ask that you take some time (approximately 20 minutes) to complete the survey and return it to us. Your feedback is invaluable in being able to address your concerns.
Once we receive your completed survey, we can better identify how to best serve you and provide assistance for the continued success of your practice. We believe this survey will help provide practical information.
- We want to know how we are doing.
- We want to know how we can improve.
- We need your feedback to identify how we can better partner with you.
Please be on the lookout for the satisfaction survey arriving in your practice in April
You will have the choice of responding by mail, or through an online version hosted by our third party research company. Your responses are confidential and data will be aggregated before being provided to HPSJ for review and consideration of improvement opportunities.
Thank you for your continuing collaboration on behalf of the health and wellness of our community and HPSJ patients.
If you have questions, please contact our Provider Services Department at 209-942-6340.