Fee-For-Service Checks – Impacting This Check-Write Only Hard Copy Paper ONLY for the Check and for the Remittance Advice
| Date: | May 31, 2018 |
| To: | Health Plan of San Joaquin (HPSJ) Practitioners, Providers and Facilities |
| From: | HPSJ Finance Department |
| Subject: | Fee-For-Service Checks – Impacting This Check-Write Only Hard Copy Paper ONLY for the Check and for the Remittance Advice |
| Business: | Medi-Cal Managed Care |
Effective: For this check-write period only
This is to inform our practitioners, providers and facilities who typically receive their payments and their remittance advice as electronic funds transfer (EFT) and electronic remittance advice (ERA), that there will be a change for this check-write only.
Due to an internal issue with our process for this check-write period –
- After your ERA has posted on the Change HealthCare website, you will receive your check and your remittance advice as hard copy paper, instead of electronically via EFT and ERA.
- Your hard copy paper check and remittance advice will arrive in your practice or facility the week of June 4.
- This is a one-time occurrence.
We hope this does not cause you or your staff any inconvenience. If you have any questions, please contact our Customer Services Department at 209.942.6320 weekdays 8:00AM to 6:00PM.