Referral Express, New User Instructions
If you’re a plan provider, or other local medical provider, and would like access to Referral Express for you and / or your staff just follow the simple instructions below and your account(s) can often be setup on the same working day as the request.
- Notify HPSJ of your interest in setting up an account by phoning our Provider Services department at (209) 942-6340. Be sure to state the full names, of every individual you want to have access.
- We will provide each individual a Health Plan of San Joaquin Confidentiality Statement which must be filled out and faxed back to HPSJ before the account can be setup.
- Upon receiving the Confidentiality Statement, each user will receive a call or e-mail presenting them with their username and passwords to log into Referral Express.