Revised DHCS Facility Site Review and Medical Record Review Tools and Standards


Date: July 1, 2022
To: Health Plan of San Joaquin (HPSJ) PCP’s and FQHCs
From: HPSJ Quality Management Department
Type: Informational/Regulatory
Subject: Revised DHCS Facility Site Review and Medical Record Review Tools and Standards
Business: Medi-Cal Managed Care

Beginning July 1, 2022, the Department of Health Care Services (DHCS) will be implementing the use of new Facility Site Review (FSR) and Medical Record Review (MRR) tools and standards. The tools reflect current guidelines of professional organizations by expanding certain criteria, re-organizing the criteria groups to help better identify deficiencies, and adjusting the scoring methods to better generalize the scores. These tools can be accessed on our website at www.hpsj.com/facility-site-reviews.

How will it affect you?

  • Primary Care Providers (PCP) sites will be audited utilizing the new DHCS FSR/MRR tools and guidelines.
  • Providers and staff should review, train, and apply these updates to their office policies, workflow, and documentation.
  • Corrective Action Plan will be placed based on deficiencies identified from the new tool requirements.

The FSR team is taking actions to help prepare providers and staff for this upcoming implementation. We will make you aware when more information and resources are made available. If you have any questions, please email Facility Site Review Team at fsrteam@hpsj.com or contact our Quality Management Department at 209.461.2383. Monday – Friday 8:00AM to 5:00PM.

You may also visit www.hpsj.com/alerts for online access to the documents shared. The most recent information about Health Plan of San Joaquin and our services is always available on our website www.hpsj.com.

Posted on July 1st, 2022 and last modified on September 8th, 2022.

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