Jiva System Downtime

Date: July 12, 2024 From: Health Plan To: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) Providers Type: Informational Subject: Jiva System Downtime Business: Medi-Cal Managed Care ZeOmega, the organization providing the Jiva platform via the Cloud, will conduct their annual Disaster Recovery (DR) exercise on Saturday, July 13, 2024. During this time, [...]

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The Department of Healthcare Services Skilled Nursing Facilities Workforce & Quality Improvement Program – File Reconciliation Update

Date: July 03, 2024 From: Health Plan To: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) Skilled Nursing Facilities Type: Regulatory Subject: The Department of Healthcare Services Skilled Nursing Facilities Workforce & Quality Improvement Program – File Reconciliation Update Business: Medi-Cal Managed Care Health Plan is providing an update on the Department of [...]

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Ground Emergency Transportation and Non-Emergency Transportation Billing and Documentation Requirements

Date: June 26, 2024 From: Health Plan To: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan) Practitioners and Hospitals Non-Emergency Medical Transportation (NEMT) & Ground Emergency Medical Transportation (GEMT) Type: Regulatory Subject: Ground Emergency Transportation and Non-Emergency Transportation Billing and Documentation Requirements Business: Medi-Cal Managed Care Non-Emergency Medical Transportation (NEMT) Non-Emergency Medical Transportation [...]

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The Department of Healthcare Services Skilled Nursing Facilities Workforce & Quality Improvement Program- Update

Date: June 13, 2024 From: Health Plan To: All Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) Skilled Nursing Facilities Type: Regulatory Subject: The Department of Healthcare Services Skilled Nursing Facilities Workforce & Quality Improvement Program- Update Business: Medi-Cal Managed Care The Department of Healthcare Services (DHCS) Skilled Nursing Facilities (SNF) Workforce & [...]

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DRE Remittance Advice Tool – Reminder

Date: June 13, 2024 From: Health Plan To: All Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) Providers Type: Informational Subject: DRE Remittance Advice Tool - Reminder Business: Medi-Cal Managed Care As a reminder, all providers have the ability to access their payment details through the Remittance Advice (RA) tool via the provider [...]

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Injections- Hydration

Date: June 13, 2024 From: Health Plan To: All Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) Providers and Hospitals Type: Regulatory Subject: Injections- Hydration Business: Medi-Cal Managed Care Through the new Claims Editing System (CES), Health Plan has identified the most significant changes and would like to share those with you. Medi-Cal policies [...]

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Retrospective Review Process- Update

Date: June 05, 2024 From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) To: Health Plan Practitioners and Facilities Type: Informational/Educational Subject: Retrospective Review Process- Update Business: Medi-Cal Managed Care Effective January 1, 2024, DHCS requires all Managed Care Plans to have a retrospective review process that allows providers to submit requests for [...]

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Reminder: CalAIM All-Network Training

Date: June 05, 2024 From: Health Plan To: El Dorado and Alpine County Providers Type: Informational/Educational Subject: Reminder: CalAIM All-Network Training Business: Medi-Cal Managed Care This alert is a reminder. Please join us for a CalAIM All-Network Training on the date listed below. Health Plan will be co-facilitating a presentation with partnering Managed Care Plans [...]

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Reminder: Mandatory Annual Trainings – Complete by 06/30/2024

Date: June 05, 2024 From: Health Plan To: All Health Plan of San Joaquin/Mountain Valley Health Plan (Health Plan) Providers and Practitioners Type: Regulatory Subject: Reminder: Mandatory Annual Trainings – Complete by 06/30/2024 Business: Medi-Cal Managed Care ACTION REQUIRED This is a reminder that the due date is approaching for Health Plan’s mandatory trainings for [...]

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Incontinence Medical Supply Billing Requirements

Date: June 05, 2024 From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) To: Durable Medical Equipment (DME) and Medical Supply Providers Type: Regulatory Subject: Incontinence Medical Supply Billing Requirements Business: Medi-Cal Managed Care Through the new Claims Editing System (CES), Health Plan has identified when billing Incontinence Medical Supplies the secondary diagnosis is [...]

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