Advance Notice of Possible Site Reviews – 2025 DHCS Audit


Date: December 10, 2025
From: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”)
To: Health Plan Providers
Type: Regulatory
Subject: Advance Notice of Possible Site Reviews – 2025 DHCS Audit 
Business: Medi-Cal Managed Care

The California Department of Health Care Services (DHCS) has scheduled a routine annual medical audit of Health Plan. The medical audit will consist of an evaluation of Health Plan’s compliance with its contract and regulations.

Auditors will be virtually on-site at Health Plan from January 12, 2026 – January 23, 2026. As a courtesy, we want to let you know that you may be contacted by DHCS for a virtual site visit. 

Helpful information:

  • The audit will involve facility site visits and medical records review by DHCS.
  • DHCS auditors will conduct interviews with some of our Health Plan providers at their practice locations.
  • Providers selected by DHCS for a site visit will be contacted directly by a DHCS Nurse Evaluator to schedule the on-site visit.

If you have any further questions, please contact your Provider Services Representative, or call our Customer Service Department at 1-888-936-PLAN (7526). You may also visit https://www.hpsj.com/alerts/ for online access to the documents shared. The most recent information about Health Plan and our services is always available on our website www.hpsj-mvhp.org

Virtual Look and Learn

Posted on December 11th, 2025

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