About Transitional Care Services (TCS)

Healthcare transitions occur when someone moves from a medical care facility back home or to a different care center. TCS is designed to ensure that your patients receive the necessary support during these transitions. By utilizing the TCS Care Manager, a member of Health Plan’s team, you can help your patients navigate their transition of care more effectively.

The benefits of TCS include: helping your patients remain safely in their preferred home setting, ensuring patients attend and follow through with follow-up visits to maintain health and avoid hospital readmissions, educating patients about their health conditions, and connecting patients with resources for ongoing health and safety.

Please see the DHCS CalAIM site reference for full guidance:
https://www.dhcs.ca.gov/CalAIM/Pages/PopulationHealthManagement.aspx

How to contact Health Plan’s TCS team

Health Plan members experiencing a healthcare transition can qualify for TCS assistance. Please encourage your patients to contact our TCS phone line for more information.

TCS Phone line: 1-888-929-6010

Hours: Monday – Friday from 8:00am – 5:00pm

Posted on August 7th, 2025

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