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HEALTHY FAMILIES FAQ

Already enrolled in the Healthy Families Program?

If you are in income level B or C, effective November 1st, 2009 your premiums and copayments will increase.

Here are a few of the most common co payments:

  • Office visits: $10 (waived for well-child visits)
  • Emergency Care: $15 (waived if admitted)
  • Prescriptions: $10
  • There is no copayment for members 24 months of age or younger (except for prescriptions)

Families in Category A are not affected by these changes.

A complete listing of your benefit changes is available by downloading our EOC Addendum.

Income Guide
Click Here to Download

All Health Plan of San Joaquin Healthy Families Program members will receive a new ID Card in a couple of weeks. Check back on our website often for updates!

Want to save money on your premium payments?

  • Pay 3 months in advance and get the 4th month FREE!
  • Sign up for automatic payments using your bank card or checks and get at 25% discount on your monthly premium payment.
  • Call 1-800-880-5305 to learn more!

Has your address or phone number changed?

  • Call the Healthy Families Program today at 1-866-848-9166 to provide your new information so that you will continue to receive all of the latest updates!

We are here to help!

Customer Service Representatives are available to assist you Monday – Friday from 8:00 am – 5:00 pm by calling 1-888-936-PLAN (7526).

Need More Information?


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