June 30, 2010

HPSJ Providers:

As part of our continuing education programs to assist you and your staff in the provision of culturally competent health care, here is a list of three online trainings. They are free and offer CMEs. We hope you will find these resources valuable. These trainings have been recommended by the Industry Collaboration Effort (ICE). ICE is a volunteer, multi-disciplinary team of providers, health plans, associations, state and federal agencies and accrediting bodies working collaboratively to improve health care regulatory compliance through education of the public.

Practicing Cross Cultural Communication: Flood: http://www.nynj-phtc.org/cc2/default.cfm. This is a collection of case studies that examine the practical application of the “Ten Strategies for Effective Cross-Cultural Communication”. “Flood” follows the development of a regional flood evacuation plan that includes a very large migrant worker community. (1 hour)

Exploring Cross Cultural Communication: http://www.nynj-phtc.org/cc/home/cc-login.cfm. This is a web-based course that invites learners to spend time thinking about and developing their own responses to a variety of ideas and situations about culture, communication and public health. Explores the meanings of culture, methods of communication, and communication strategies. (2.5 hours)

AHIP: http://qualityinteractions.org/ahip/index.html. This interactive learning program focuses on common clinical and cross-cultural scenarios that build a framework of knowledge and skills for delivering quality care to diverse populations. The program features three patient cases and allows the clinician to participate in realistic clinical encounters (e.g. relating to hypertension, diabetes and abdominal pain) while learning key concepts and skills for delivering effective cross-cultural care. This program also includes web links to clinical guidelines, references, and other relevant information. (2.5 hours)

Coming This Fall: Michael C. Lu, MD, MS, MPH has been invited to speak to San Joaquin County Healthcare Providers. (Date pending)

Dr. Lu is Associate Professor in the Department of Obstetrics & Gynecology at the David Geffen School of Medicine at UCLA and Associate Professor in the Department of Community Health Sciences at the UCLA School of Public Health. Dr. Lu’s research focus is on the prevention of preterm birth, racial and ethnic disparities in birth outcomes and perinatal health services.

Look for a “Save the Date” Alert soon. Please call Provider Services at (209) 942-6340 for more information.

Health Plan of San Joaquin